Microsoft authenticator login (Note, this will back this up to the account you used to set Jan 2, 2024 · The "login another way" link on the 2FA dialog has only one entry - "Get a code from Microsoft Authenticator". Tap the three vertical dots at the top right, and then tap "Settings. Feb 19, 2024 · Once account has removed, close the Microsoft Authenticator app if already opened. " In the "Backup" section, toggle-On "Cloud Backup" on an Android phone, or "iCloud Backup" on an iPhone. And if you travel, you won't incur roaming fees when you use it. Now tap and hold on Microsoft Authenticator app, and select App info. Go to the Security basics page and sign in with your Microsoft account. g. Oct 10, 2024 · It sounds like you’re encountering an issue where the Microsoft Authenticator app isn’t providing you authentication code. Could you please advise how I can fix this issue? If resetting or reconfiguring the authenticator is required, kindly guide me through the necessary By setting up MFA, you add an extra layer of security to your Microsoft 365 account sign-in. You will need to register your device to your organization through the app and add your work or school account. May 17, 2024 · How to Use Microsoft Authenticator to Sign In . On your remote screen, sign in using your work or school account credentials. They could now successfully sign in without getting stuck in the login loop. 5. Refer to How to add your accounts to Microsoft Authenticator - Microsoft Support. Based on your description if your account is a Microsoft365 Work/School account and if you are an end user/if you are an admin but another user has admin rights, it is suggested to contact your admin and ask the admin to reset the Authentication method for your account. Succeeded! Good job! You have successfully configured your security information. Jan 21, 2025 · I understand that you are seeking an alternative method to bypass the Microsoft 365 authenticator without downloading the app or setting up multi-factor authentication, as some do not have smartphones. Open the authenticator app and set up your account in the app by following the prompts. Oct 29, 2024 · Yes, you can use two authenticator apps for a single account on different devices. 6. For all other Microsoft account sign-in issues, use the Sign-in helper tool. May 24, 2022 · I have successfully restored Authenticator to a new phone. To ensure your account is kept secure: Nov 4, 2021 · This greatly simplifies the setup of Microsoft Authenticator for enterprise users. Aug 16, 2019 · Regenerate QR code for my microsoft authenticator, I lost my phone where I had setup my business account and need to generate a new QR code for my new phone This thread is locked. How to sign out from Authenticator Once the Microsoft Authenticator App has been set up with your Microsoft Account, automatically whenever you sign in to your account, you will see the option Use the Microsoft Authenticator app instead to login to your Microsoft Account without or instead of entering a password. Help with the Microsoft account recovery form. We are happy to assist you. For example, if you're recovering your personal Microsoft account, you must make sure you don't have a personal Microsoft account already set up in the authenticator app. For your reference: Set up an authenticator app as a two-step verification method - Microsoft Support. Ouvrez Authenticator, puis sélectionnez > Ajouter un compte professionnel ou scolaire > Se connecter. Feb 26, 2025 · Admin can do it by follow Manage authentication methods for Microsoft Entra multifactor authentication - Microsoft Entra ID | Microsoft Learn. I had successfully disconnected my Microsoft authenticator when I sent my WinPhone to repair and the staff at collection point erased everything from the phone as part of standard procedure. Ab Juli 2025 funktioniert das Feature zum automatischen Ausfüllen in Authenticator nicht mehr, und ab August 2025 kann in Authenticator nicht mehr auf Kennwörter zugegriffen werden. Sign in to your account with your username and password. When you sign into a non-Microsoft account, you’ll be asked for a 6-digit code. Authenticator uses key-based authentication to enable a user credential that's tied to a device, where the device uses a PIN or biometric. 🎉 . Click READY. If you are using Android for Work or Work Profile, make sure the PIN or biometric is enabled for the profile in Microsoft Authenticator. 1. I’m sorry to hear that you’re having trouble accessing your account. To add your account to Microsoft Authenticator and approve requests, follow these steps: Download and Install the App: If you haven't already, download and install the Microsoft Authenticator app from the App Store (iOS) or Google Play Store (Android). We look forward to hearing from you, please let me know and provide a more detailed description so we can provide you with more specific assistance. As I understand you want to achieve 2-factor authentication for Windows 10/11 login (if I am correct you want to implement password-less strategy) - you can refer to this article which explains how you can transition from passwords to password less strategy Oct 27, 2023 · Moreover, if the issue persists, as the issue is related to Microsoft Authenticator, I suggest checking with microsoft-authenticator - Microsoft Q&A for dedicated assistance. Sign in to your Microsoft account Additional security Prima di poter usare Authenticator come metodo di accesso, è necessario scaricare l'app e avere già aggiunto Authenticator ai propri account. It's available for Android and iOS. Follow the steps to add personal, work, school, or other accounts to the app and choose your preferred verification method. Open Microsoft Authenticator: Open the freshly installed Microsoft Authenticator app. Based on my search results, it seems like you’re stuck in a loop where the Authenticator app is asking you to authenticate using the app itself. Learn how to sign in to your work or school account using two-step verification with email, phone, or authenticator app. Dec 21, 2022 · @Luca Chiavarini Reviewed this thread and the conversation, Apologies I had to delete the previous conversation as i found misleading. Add Your Account: Open the Microsoft Authenticator app. A partir de julho de 2025, a funcionalidade de preenchimento automático no Authenticator deixará de funcionar e, a partir de agosto de 2025, as palavras-passe deixarão de estar acessíveis no Authenticator. Now, when I try to log in, it prompts me to enter the security code, but I no longer have access to that account in the app. Sign in using an authenticator app code on your mobile device. May 10, 2022 · If its a Microsoft account, the behaviour is slightly different to non Microsoft accounts. 4. Add an Account: Tap the "+" icon or the "Add account" option within the app. After you complete your authentication on the remote screen, return to Authenticator to complete setup. This will proceed to back up your data. Open your authenticator app and type the randomly generated code for your account into the Enter code box. Apr 26, 2022 · You can recover your account credentials from your cloud account, but you must first make sure that the account you're recovering doesn't exist in the Microsoft Authenticator app. Jan 6, 2022 · Cannot add an account in Microsoft Authenticator app on phone. Dec 10, 2024 · Follow the prompts to download and set up the Microsoft Authenticator app. Feb 9, 2025 · One thing to try if you're having trouble with the Authenticator, here's how to get back into your Microsoft account! Just use Microsoft’s Sign-in Helper by clicking this link and following the steps! Try this : Go to the Page: Click the link to access the Sign in Helper. Mar 4, 2025 · Authenticator is used to sign in to any Microsoft Entra account without using a password. Aug 28, 2024 · Hello Gabriel Manriquez, Good day! Thanks for posting in the Microsoft Community. If you don't recognize the device, it's possible that someone has mistakenly added your email address, or has tried to access your account. Di layar jarak jauh, buka halaman Masuk ke akun Anda dan masukkan kode yang Anda lihat di Authenticator. If your question wasn't answered here, we want to hear from you. Find out how to add your accounts, get the app for iOS or Android, and see detailed information for China. Dans l’écran distant, ouvrez la page Se connecter à votre compte et entrez le code que vous voyez dans Authenticator. Jan 21, 2024 · Hello Sherene, Adding multiple accounts to Microsoft Authenticator is a straightforward process. You can vote as helpful, but you cannot reply or subscribe to this thread. How to sign out from Authenticator Use the faceID or fingerprint to unlock the device after restart, then try to re-enable passwordless for the account in Microsoft Authenticator. With the Microsoft Authenticator app, users can authenticate in a passwordless way during sign-in. Please note that as a community moderator, I have limited permissions and resetting the authentication method may require special permissions that are ONLY available to global administrator. Make sure the device has hardware encryption enabled. Select the account you want to delete. Action required. Scan the QR code provided by your organization to finish… On the remote screen, open the Sign in to your account page and enter the code that you see in Authenticator. Protect your personal and business data from outside breaches by securely logging into your organization's applications with Microsoft's mobile authenticator app. Here's how to get your Facebook two-factor authentication code using Microsoft's app: Sometimes your work or school might ask you to install the Microsoft Authenticator when accessing certain files, emails, or apps. It's just one click instead of typing in a 6-digit code. It uses two different forms of identity: your password, and a contact method (also known as security info). They all tell me, "Action required. Choose an Account Type: Depending on the type of account you're trying to re-add (e. Learn how you can authenticate using Outlook for Android or follow the steps below to set up the Microsoft Authenticator app: Download and install the Microsoft Authenticator app or Outlook for Android. Learn how to get the app, add your account, and use it for passwordless or two-step verification sign-in. This situation may happen if you added your account in the Authenticator app in previous. If its a Microsoft account, you usually have to login with your Microsoft account first at which point it will ask you to complete the guest account details and then provide the link to scan the QR code to complete the account setup. To do this, you'll need to set up the authenticator app on each device separately. Jan 17, 2025 · You can find expert support in the "Microsoft Authenticator" section under Microsoft Authenticator - Microsoft Q&A. Open Microsoft Authenticator app, and old account(s) should not appear now. Learn how to use Authenticator to sign in to your accounts if you've forgotten your password, use two-step verification or multi-factor authentication, or have gone passwordless. Setelah Anda menyelesaikan autentikasi di layar jarak jauh, kembali ke Authenticator untuk menyelesaikan penyiapan. Learn how to install and use Microsoft Authenticator, a mobile app that helps you sign in to your accounts without a password. A partire da luglio 2025, la funzionalità di riempimento automatico in Authenticator smetterà di funzionare e, da agosto 2025, le password non saranno più accessibili in Authenticator. Microsoft Authenticator also supports cert-based authentication by issuing a certificate on your device. I seem well and truly locked out, and I can't even figure out a way to contact somebody. Select Save. Learn how to use Microsoft Authenticator to sign in or verify your accounts with your phone. Once set up, when you sign into a Microsoft account, you’ll get a notification on your phone to accept the request. Two-step verification (sometimes called multi-factor authentication) helps protect you by making it more difficult for someone else to sign in to your Microsoft account. Does anyone have any suggestions? Nov 14, 2023 · If you have the authenticator App set to your account and you don't have access any more to the device to authenticate, you have the option to recover your account credentials on your new device with the steps in the link however make sure you don't have a personal Microsoft account already set up in the authenticator app; https://support Aug 20, 2022 · To protect your account and its contents, neither Microsoft moderators here in the Community, nor our support agents are allowed to send password reset links or access and change account details. Go to Settings and choose Remove account. Cara keluar dari Authenticator Dec 9, 2024 · Hi everyone, I need to log in into my account, but Microsoft Authenticator was installed on an old device. Environment: ===== Microsoft Authenticator app . Need to add the account to Microsoft Authenticator. Mar 4, 2025 · Microsoft Authenticator provides another level of security to your Microsoft Entra work or school account or your Microsoft account. Altre Passwordless solutions such as Windows Hello, the Microsoft Authenticator app, SMS or Email codes, and physical security keys provide a more secure and convenient sign-in method. Feb 17, 2025 · The user reinstalled Microsoft Authenticator and added their account, ensuring any old accounts were deleted first. Sign in to your Microsoft account to manage your settings and access personalized services. Removing Account from Microsoft Authenticator App: If you want to delete your account from the Microsoft Authenticator app: Open the Microsoft Authenticator app. Final Thoughts Manage your security information and verification methods for your Microsoft account. Bevor Sie Authenticator als Anmeldeweg verwenden können, müssen Sie die App herunterladen und Ihren Konten bereits Authenticator hinzugefügt haben. Post your question to the Microsoft Authenticator forum to get help from the community. Click NEXT. 3. Observações: Antes de poder utilizar o Authenticator como forma de iniciar sessão, tem de transferir a aplicação e já adicionou o Authenticator às suas contas. Tap the + icon to add a new account. You can also check the MS FAQ - Microsoft Authenticator FAQs - Microsoft Support Mar 28, 2024 · Approve the notification through the Microsoft Authenticator app. Di layar jarak jauh, masuk menggunakan kredensial akun kerja atau sekolah Anda. While passwords can be guessed, stolen, or phished, only you can provide fingerprint authentication, or provide the right response on your mobile at the right time. . Mar 18, 2022 · You can recover your account credentials from your cloud account, but you must first make sure that the account you're recovering doesn't exist in the Microsoft Authenticator app. While our primary focus is on Outlook basics, I’d like to offer some initial guidance regarding your situation. It competes directly with Google Authenticator, Authy, LastPass Authenticator, and others. Default sign-in method: Microsoft Authenticator - notification Microsoft Authenticator iPhone 14 Pro. Jan 4, 2025 · Go to your authenticator app; Open Microsoft Authenticator. Now as an end user: if you only set up Microsoft authenticator app as your verification method: Nov 10, 2023 · You will have option like "other ways to sign" or "I don't have access to my Microsoft Authenticator App" If you're able to login, you can disable authenticator temporarily. To learn more, check out: Sign in with your credentials in the Microsoft Authenticator app. How to Setup the Microsoft Authenticator on your Microsoft Account. Find out how to get started with the Microsoft Authenticator app and troubleshoot common issues. If your organization is using multi-factor authentication (MFA) for Microsoft 365, the easiest verification method to use is the Microsoft Authenticator smart phone app. , a work or school account), select the appropriate option. Select Storage usage > Under Cache, tap on Clear cache. I don't have the old smartphone and when I try to log in I can only choose from "Enter the code displayed in the Microsoft Authenticator app on your mobile device " or "Approve a request on my Microsoft Authenticator app". On the remote screen, open the Sign in to your account page and enter the code that you see in Authenticator. ) Feb 17, 2025 · We recommend checking out the following resources for help in regaining access to your account:. Follow the steps to enter your username, select Send notification, and approve the code on your device. Sign in using your phone number. Lihat juga. Microsoft Authenticator is a free app that helps you sign in to your Microsoft accounts with a fingerprint, face recognition, or a PIN. Nov 28, 2024 · We recommend checking out the following resources for help in regaining access to your account:. Reinstall Microsoft Apps and Log-In Again ; The user reinstalled Teams, Outlook and other Microsoft apps on their mobile device. Jan 23, 2025 · I accidentally deleted my account from the Microsoft Authenticator app. See also. Apr 7, 2025 · Microsoft Authenticator is a security app for two-factor authentication. Manage your sign-in activity and security information for Microsoft accounts with My Sign-Ins. (I had deleted the Microsoft Authenticator App and the Outlook Mail app because there wasn't any storage space remaining on my phone. Apr 7, 2021 · Fill out the Microsoft Account recovery form, describe your situation and show prove that you're the account owner. Here's a step-by-step guide to help you: Download and Install Microsoft Authenticator: If you haven't already, download and install the Microsoft Authenticator app from the Google Play Store or Apple App Store. All the accounts are working except for the five Microsoft 365 work accounts that I use. If its a non . Sep 21, 2022 · You can recover your account credentials from your cloud account, but you must first make sure that the account you're recovering doesn't exist in the Microsoft Authenticator app. Sep 26, 2023 · 2. Experts in this category have extensive knowledge of multi-factor authentication and can provide customized solutions to unique problems. In this case, it's likely a If you're having trouble getting your verification code for your personal Microsoft account, see Troubleshooting verification code issues. It asks to get verification code from the Authenticator app, however, you haven't added the account to the app. Download and install Microsoft Authenticator app Mar 3, 2025 · Ok. It won't let me add my Exchange Online email address to Authenticator because it doesn't recognize it as a Microsoft account. Sep 30, 2020 · I need to sign in to my Microsoft Outlook Mail Account (mail provided by the school), but after I sign in with my user name and password it asks for varification with the Authenticator app. Sélectionnez Se connecter à partir d’un autre appareil. How to recover a hacked or compromised Microsoft account. Feb 1, 2024 · Hi William, Thank you for posting in Microsoft Community. When you set up Outlook, you will receive an email from the Microsoft account team confirming the Microsoft account name, the app name and your device. I went through my Exchange Online emails (which I don't use/read) and missed the security changes on May 11, 2023 which enabled multifactor authentication. This can be frustrating, but here are a few steps you can try to resolve the issue if you are using a Microsoft 365 Business/Education account user. We recommend checking out the following resources for help in regaining access to your account: Dec 22, 2024 · Now again go to Add sign in method > select Microsoft authenticator app and start adding process with scan QR code from your new mobile device. For example, you first enter your password and, when prompted, you also type a dynamically generated verification code provided by an authenticator app or sent to your phone. To set up your Authenticator by signing into it, do the following: Tap on the add account button (“+” on top-right on iOS and “+ Add account” on Android). 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