Technical support fundamentals coursera.
Technical support fundamentals coursera.
Technical support fundamentals coursera Apurva Rathore has successfully completed a Technical Support Fundamentals course authorized by Google and offered through Coursera. So we built and tested a training program to provide pathways to jobs in technical support at Google for people with no college degree or experience. Nov 10, 2020 · PDF | Successful completion of Technical Support Fundamentals an online non-credit course authorized by Google and offered through Coursera. A note: This course often discusses technical support specialists specifically, but the majority of the content will apply to technical support specialists overall, and the terms “technical support engineer,” “help desk specialist,” “IT specialist,” and “technical support specialist” will be used interchangeably. Sep 30, 2024 · "Technical Support Fundamentals" course is the first course of the Google IT Support Professional Certificate through Coursera. To be honest with you, as someone who tried the Google tech support fundamentals course and found the networking portion there to be confusing, rest assured it does not mean it is too much for you. Learn I want to get out of the service/retail industry and get into IT, I started the coursera Technical Support Fundamentals by Google hoping it would teach me about the basics and help me get a foot in to an entry level job but I felt like the course was too In the final module, learners examine the importance of troubleshooting and customer support. Module 2 looks deeper in the the realm of technical support, where you will test your skills and knowledge with case studies on topics like software, programming, and databases. In this program, you’ll develop a strong foundation in IT fundamentals, networking, cybersecurity, and cloud computing to get job-ready in as little as 3 months, with no prior experience or degree needed to get started. Save.